1. Management of personal data
Personal data is notably protected by European regulation n ° 2016/679 of April 27, 2016 (RGPD), law n ° 78-87 of January 6, 1978, law n ° 2004-801 of August 6, 2004, Article L. 226-13 of the Criminal Code and the European Directive of October 24, 1995.
On the occasion of the use of the website Fetch.group, can be collected: the URL of the links via which the user has accessed the website Fetch.group, the access provider of the user, the Internet Protocol (IP) address of the user.
In any event Fetch.group and FETCH NETWORK only collect personal data relating to the user for the need of certain services offered by the website Fetch.group. The user provides this information with full knowledge of the facts, in particular when he enters it himself. It is then clear to the user of the website Fetch.group the obligation or not to provide this information.
In accordance with European regulation n ° 2016/679 of April 27, 2016 (GDPR) and with the provisions of articles 38 and following of the law 78-17 of January 6, 1978 relating to data processing, the files and freedoms, any user has d '' a right of access, rectification and opposition to personal data concerning him, by making his written and signed request, accompanied by a copy of the identity document with signature of the holder of the document, specifying the address to which the response should be sent.
In order to simplify the rectification procedure, any modification or deletion of personal data is accessible from "my account".
Regularly available on the entire network of FETCH NETWORK websites
It is specified that no personal information of the user of the website Fetch.group is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of the redemption of FETCH NETWORK and its rights would allow the transmission of said information to the prospective purchaser who would in turn be held under the same obligation to store and modify data with respect to the website user Fetch.group.
Personal data collected on the user is limited to contact details (telephone, email, address) and criteria for searching for real estate including types of property, budgets, areas and geographic areas and all other criteria allowing targeting of 'properties.
No processing of personal data is carried out by the company FETCH NETWORK. Only non-sensitive data reconciliations are carried out in the context of property searches to optimize the services of public websites and professional software managed by the company FETCH NETWORK.
Each user registration is linked for follow-up to the professional account of a member of the Immo-Diffusion Network. For the accomplishment of its mission, the professional will have the possibility of modifying or correcting the data of the user. Any modification is updated in real time on the user's account in the "My Account" section of the website Fetch.group.
2. Security of personal data
FETCH NETWORK uses a number of technical and organizational security measures to ensure the protection of personal data against loss, misuse and modification. FETCH NETWORK is committed to protecting all user data in accordance with security and confidentiality standards.
Any registration on the website Fetch.group is subject to a notification by email with the sending of a password allowing the connection to the user account. Each user password is encrypted in the database in a way that prevents reading. If the password is lost, the user can generate a new one from the "Forgotten password" link. The new password will be encrypted in the database and automatically sent to the email address linked to the user account.
The databases are protected by the provisions of the law of July 1, 1998 transposing Directive 96/9 of March 11, 1996 on the legal protection of databases and secured in accordance with European Regulation No. 2016/679 of April 27, 2016 (GDPR).
In order to strengthen security, all personal data is stored on databases external to the servers of public websites and is available using professional software from FETCH NETWORK. Only the "My Account" pages of the websites managed by the company FETCH NETWORK can call via an API (Application Programming Interface) the data of each user via the identification process by password.
In order to optimize the missions of professionals members of Réseau Immo-Diffusion and the use of the website Fetch.group, it is specified that the search criteria of each user can be brought together during automated real estate searches. Only the only professional attached to the user's property search account, using a unique number (ID), will be able to find the user's personal data through the professional software developed by the FETCH NETWORK company. In accordance with European regulation n ° 2016/679 of April 27, 2016 (GDPR), the user can at any time request the deletion of his account or of his search criteria from the "My account" page.
3. Breaches of the protection of personal data
If FETCH NETWORK staff or the DPO are aware of an incident affecting personal data (access denied, loss, alteration of data, disclosure), FETCH NETWORK will inform the user and the CNIL as soon as possible.
The notification will indicate the nature of the incident, the likely consequences and the actions taken by FETCH NETWORK in response to the incident.
4. Sharing of property search criteria
Each user is linked to real estate search criteria, the whole constituting a "search account". The user will be able to benefit from several research accounts by department or research sector for example. The user can at any time modify or delete each search account from their online access: "My Account".
For the proper functioning of the services of the website Fetch.group, of the business software of professionals members of the Immo-Diffusion Network and of the websites managed by FETCH NETWORK, it is specified that all the research accounts identified are recorded and reconciled on several pages in order to create dynamics of connection. The search criteria may be transferred (without contact details) to other websites offering reverse real estate services. It is specified in this case that no sensitive data or even contact details will be transferred.
Only professionals using the FETCH NETWORK business software will be able to identify research accounts and benefit from its connections. An owner, for example, can contact a professional by communicating the identifier of the search account to initiate a connection if the professional validates their interest.
5. Real estate appraisal and geolocation services
The real estate appraisal services of the website Fetch.group cannot respond in real time to the data sent by the forms. As part of the proper functioning of the geolocation services on Fetch.group, it is specified that any validation of the form is likely to entail the recording of geographic data to avoid any load disturbance during calculations or data crossovers . These records are linked to the creation of cookies to identify a possible user registration over time. If no registration is made on the website Fetch.group within 12 months, the temporary geolocation data will be archived.
All recorded geolocation data will in no case be subject to resale or transfer to third parties. Only professionals members of the website Fetch.group and employees of the company FETCH NETWORK may possibly consult these geolocation data.
6. Hyperlinks and cookies
The website Fetch.group contains a certain number of hypertext links to other websites, set up with the authorization of Fetch.group and / or FETCH NETWORK. However, Fetch.group and FETCH NETWORK do not have the possibility of verifying the content of the websites thus visited, and will not therefore assume any responsibility for this fact.
Navigation on the website Fetch.group is likely to cause the installation of cookie (s) on the user's computer. A cookie is a small file, which does not allow the identification of the user, but which records information relating to the navigation of a computer on a website. The data thus obtained are intended to facilitate subsequent navigation on the website, and are also intended to allow various measures of attendance.
Refusal to install a cookie on Fetch.group may make it impossible to access certain services. The user can however configure his computer as follows, to refuse the installation of cookies: In Internet Explorer: tool tab / internet options. Click on Confidentiality and choose Block all cookies. Validate on Ok. Under Google Chrome: Select the Chrome menu icon / Settings / Show advanced settings / In the "Confidentiality" section, select Content settings / Prohibit all websites from storing data. Select OK. In Mozilla Firefox: Click on the menu button and select Preferences / In the History area, for the Storage rules option, select use custom settings for history. Uncheck the Accept cookies box. In Safari: Select Preferences / Privacy / Details / Block cookies and other website data. In Netscape: edition / preferences tab. Click on Advanced and choose Deactivate cookies. Validate on Ok.
7. Applicable law and attribution of jurisdiction
Any dispute in connection with the use of the website Fetch.group is subject to French law. Exclusive jurisdiction is given to the competent courts of Montpellier (34).
14. The main laws concerned
European regulation n ° 2016/679 of April 27, 2016 (GDPR).
Law n ° 78-87 of January 6, 1978, in particular modified by law n ° 2004-801 of August 6, 2004 relating to data processing, files and freedoms.
Law n ° 2004-575 of June 21, 2004 for confidence in the digital economy.
8. Glossary
User: Internet user connecting, using the website Fetch.group. Personal data: "information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom they apply" (article 4 of law n ° 78-17 of January 6, 1978).
Search criteria: non-sensitive data allowing the performance of the services of the Fetch.group websites